A sudden collision on the road causes instant shock and confusion. Knowing exactly what to do after a traffic accident helps protect your physical safety, preserves crucial evidence, and ensures your legal rights are fully protected when making a non-fault claim across Northern Ireland and the Republic of Ireland.
Following a clear roadside procedure minimizes stress and lays the foundation for a smooth, zero-cost recovery process.

Immediate Action Required at the Crash Scene
When a collision occurs, prioritize physical safety and follow these essential steps:
- Stop and Ensure Safety: Turn on your hazard warning lights, switch off your engine, and check all occupants for injuries. Move to a safe location away from moving traffic if possible.
- Contact Emergency Services: Call the police (PSNI in Northern Ireland or An Garda Síochána in ROI) if anyone is injured, if the road is blocked, or if the third-party driver refuses to share details.
- Exchange Key Details: Take down the full name, telephone number, address, vehicle registration, and insurance policy details of all drivers involved.
- Document the Scene Thoroughly: Use your mobile phone to take clear photographs and videos showing vehicle positions, damage, skid marks, road conditions, and traffic signage. Collect contact information from independent witnesses.
- Call React Before Your Insurer: Contact an accident specialist first on 028 9002 1600 to arrange immediate recovery and ensure your claim is handled on a non-fault basis.
Involved in a crash right now? Call Now on 028 9002 1600 for immediate 24/7 assistance.
Why Contacting an Accident Specialist First Is Critical
Many drivers automatically ring their motor insurer immediately after a crash, unaware that doing so can trigger unnecessary costs. Standard insurance call centers often request upfront policy excess payments, assign low-spec courtesy cars, and record the event in a way that temporarily affects your No Claims Bonus.
By contacting React Accident Management first:
- You pay £0 / €0 policy excess.
- You receive a representative, like-for-like replacement vehicle matching your original car or commercial vehicle.
- Your No Claims Bonus remains fully protected.
- All towing, storage, and repair costs are billed directly to the fault driver’s insurer.
All-Ireland Coverage Whenever You Need It
Whether your accident happens on a busy highway in Belfast or Dublin, along the M1 corridor, or on a quiet rural route, React’s emergency helpline operates 24 hours a day, 365 days a year across all 32 counties. Highly trained team members capture essential details immediately to manage roadside recovery and vehicle replacement seamlessly.
Save our number in your phone today. Call Now on 028 9002 1600 for instant support.