ACCIDENTS MANAGED
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Frequently asked questions

What is Accident Management?

Accident management is a cover all term for a specific set of services tailored to meet the needs of this e invoiced in a road traffic accident. Through years of experience we have developed a package to help you deal with every aspect of your accident right from the point of impact.

In the immediate aftermath of your accident - our team will arrange recovery, assessment and repair of your vehicle, get you transported where you need to go. We can then arrange a temporary replacement vehicle to the specification you require for both personal use or commercial purposes. Our team deal with your insurance company and our legal team will represent you and your needs to ensure you get suitable compensation so that you are not out of pocket as a result of your accident.

Our small team ensure a personal service and we take away the stress to make sure that you are taken care of properly.

What Services do React accident management offer?

There when you need us - 24/7 Hotline
Our straight talking experts are on hand 24/7/365 to help you in the event of an accident. We do answers and actions not hold music and call.

Well take care of you and your car - Recovery
Is your vehicle un-driveable following an accident? React Accident management can recover both you and your vehicle from the scene of your accident

Assessment, understand and act - Repair or Replace
Need to stay on the road? Our team can provide a suitable replacement hire vehicle from private and prestige cars to professional vehicles and specialist transport.

We will fight your corner - Legal Assistance
The expert team of solicitors are on hand to handle your claim and deal with your insurance company.

Recover what you have lost - Personal Injury
Our specialist legal and medical teams work closely to assess and pursue a personal injury claim against the responsible party or parties.

React will deliver satisfaction - Compensation
An accident can cost you far more than just repairing a vehicle. The specialist partners at React will help identify and recoup your losses from an accident.

Why Choose React Accident Management?

The team at react accident management are a dedicated - local accident management team. We have a small and versatile team based completely in Northern Ireland so we are best placed to deliver a personal and bespoke service for your needs.

What areas do React accident Management offer?

React accident management cover all of Northern Ireland and the UK. If you have had an accident outside of the UK - get in touch to see how the team at React Accident Management can help.

Ive had an accident - what can I do?

Ive had an accident - what can I do?

Do I need to notify my insurance?

No - in the vent of an accident the only people you have to contact are the team at React Accident Management. We take care of every detail - from recovery at the roadside to dealing with your insurers. Our experienced team give you one port of call for dealing with the aftermath and outcomes of your non-fault accident. Dealing with insurers can be stressful and our experienced team provide a friendly go between with you and your insurers to make sure that your needs are met and you get the best possible outcome for your accident. We recover the costs of our services from your insurer so you have nothing to pay - as it should be.

How long following an accident do I have to contact React?

The official statute of limitations for personal injury claims including car accidents is 3 years in the UK unless under certain circumstances. While you don’t have to begin the process straight away we advise that you get in touch as soon as possible to begin the claims process. We have successfully settled accident claims years after the event in the past so get in touch with React today to see how we can help you.

Do you offer accident management services for commercial customers?

Yes at react we offer specialist commercial accident management for a range of organisations from sole trades to SMEs and everything in between. In business, any loss of service resulting from the loss or damage to one of your commercial vehicles will have real and lasting impact on your operation capability as a business - hitting you in the pocket twice. Our team offer a fast personal service and are fully equipped to get you back in action quickly and the can handle your claim to ensure you get the best possible outcome for your company. From taxi drivers to delivery drivers, construction to agriculture our team can manage your accident from impact to settlement - contact our claims handlers today.

Do you offer replacement vehicles?

Yes - React Accident management offer replacement vehicles as one of our key services. When you have had a non fault accident you need to know that. You will be given an appropriate replacement vehicle to meet your needs day to day to lessen the impact of your accident on your every day life. That need is much more important when your vehicle forms the corner stone of your business. When you work in your vehicle - having the right tool to do the job is really a deal breaker. The team at react have a fleet of specialist vehicles on hand at a moments notice to limit your loss of serve and mean that React Accident Management can get you back on the road - Fast. From Taxis and commercial vehicles to tractors and even dual control learner cars, React can meet your needs. 

Can you collect my car and deliver a new one to me?

After you have a non fault accident you should not be left picking up the pieces. In the aftermath of your accident the team at React are on hand to help. We ensure that you can make your on-ward journey to home or work so you are not stranded by the roadside. From there our specialist recovery teams will recover your damaged vehicle from the scene of the accident and will ferry it to a holding facility or specialist repairer for assessment. We will then deliver an agreed temporary vehicle to your home or place of business so you can have a little disruption as possible. Get in touch today to see how React can help to keep you on the road.

Is there a time limit for my replacement vehicle?

In short - No. Depending on the circumstances of your accident you may not know you need a replacement vehicle until a full assessment is carried out. We have seen circumstances that a vehicle which has been able to drive away from an accident but then requires repair later - if it is deemed necessary at any point through the process that a replacement vehicle is required weather yours is unfit or during repairs - one will be provided.

What types of vehicles can you supply?

Our specialists at React know that there is no such thing as a one size fits all solution for replacement vehicles. We have access to a range of specialist vehicles from Vans and commercials to taxis and tractors. If you are in need of a specialist vehicle for your business or personal needs - contact our team today so we can assist you getting back on the road.

Can you supply specialist vehicles such as taxis?

One of the key selling points about React accident management is our ability to work with our commercial clients to get them back to work quickly. React have made significant investment in several key sectors to ensure that we have work ready specialist vehicles on hand and ready to go to work. Our vehicles are fully certified and insured to allow you to return to work seamlessly taking the hassle out of your non fault accident.

Is there an age restriction on your service - can new drivers avail of React Accident managements services?

No there is no age limit to the services we provide - if you have had a non fault accident - contact React Accident Management today.

What if the accident is found to be my fault?

If you have had an an accident get in touch with React to discuss the details and talk you though the options available to you. Our experienced claim handlers will be able to assess the incident and give you the best advice on how to proceed.

What if my car is written off?

In the event that your car is written off - the React Accident management team will provide a suitable replacement vehicle to keep you on the road - you will be able to avail of this service until 7 days after the claim is settled to allow you to purchase a permanent replacement vehicle with the settlement.

What happens of my cars damage is minor but the car is still able to legally drive?

Should your vehicle be able to continue driving safely and legally but still requires repair - our team will work with you to have your vehicle professionally assessed and repaired. Whilst your vehicle is on repair we can provide a suitable replacement vehicle while you are without yours.

What does React accident managements service cost me?

The beauty of the services that React accident Management provide is that we recover our costs directly from the insurer so there is absolutely no cost to you.

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